The Diaceutics Group website, www.diaceutics.com, (the “Website“) is operated by the Diaceutics group of companies (the “Diaceutics Group“, “our“, “we” and “us“).The Diaceutics Group respects your right to privacy and this Privacy Statement (this “Statement“) sets out the basis on which we use, process, store and/or disclose any personal data detailed below (“Personal Data“) that we collect from you or that you provide to us through the Website.
This Statement, together with our Cookies Policy, applies to your use of the Website.
2. OVERVIEW OF THIS STATEMENT
We collect and process your Personal Data when you use the Website and when you engage with us. We process your Personal Data mainly for the purpose of pursuing our legitimate interests. You may also provide us with additional Personal Data via email or via forms on the Website which we will process for the purposes of responding to you. To the extent that we store your Personal Data we do so on servers located with “Zoho Corporation Pvt. Ltd”, a full outline of Zoho’s security practices, policies and infrastructure can be found at https://www.zoho.com/security.html. We may also share your Personal Data with third parties and in certain circumstances with law enforcement agencies or other bodies if we are required to do so by law.
3. THE PERSONAL DATA WE PROCESS
We will collect and process the following Personal Data when you use the Website:
You can choose to provide us with the following Personal Data:
|Contact Information||You may provide us with information such as your name, e-mail address and any other details you choose to submit when contacting us through the Website via our online options to contact us forms or by e-mailing us.|
If you choose to provide us with this information, we will keep a record of this correspondence for as long as is necessary to deal with your query or to reply to your message (for further information please see Section 9 of this statement).
We may obtain the following Personal Data about you from other third parties:
|Third Party Information||We may receive information about you from social media platforms, such as Facebook, Twitter, LinkedIn and YouTube, when you interact with us via such platforms. This includes information such as your name and contact details such as email address or telephone number.|
4. HOW AND WHY WE USE YOUR PERSONAL DATA
The following table details the legal bases for (the “Legal Basis“) and the reasons why (“Purposes“) we process your Personal Data:
|Legal Basis||Purpose(s)||Personal Data Processed|
It is in our legitimate interests to provide you with access to our Website and to collect and process your Personal Data for the purposes of improving and monitoring Website efficiency and enhancing your use of the Website.It is also necessary for the purposes of our legitimate interests to process your Personal Data to respond to any queries or requests submitted by you to us.When we process your Personal Data based on our legitimate interests, we make sure to consider any potential impact on you and your data protection rights. We will not process your Personal Data for activities where our interests are overridden by the impact on you.
|Access to the Website |
Improving Website Functionality and Efficiency
Responding to Queries
|Compliance with a Legal Obligation|
We may process your Personal Data where it is necessary to comply with legal obligations to which we are subject.
|To Defend, Establish or be a Party to Legal Claims|
We may process your Personal Data as necessary in order for us to establish, investigate, exercise or defend a legal claim to which you are a party.
5. WHO WE SHARE YOUR PERSONAL DATA WITH
We will disclose your personal information to third parties including in the following circumstances:
Regulatory Authorities, Law Enforcement Agencies and Other Third-Party Companies
6. SECURITY, STORING AND TRANSFERS OF YOUR PERSONAL DATA
We store and process your Personal Data on servers located within the European Economic Area (the “EEA“). However, we may transfer your Personal Data outside the EEA to both internal and external recipients, for example within the Diaceutics Group. We only transfer your personal data outside the EEA where the European Commission has decided that the third country in question ensures an adequate level of protection in line with EEA data protection standards or there are appropriate safeguards in place to protect your Personal Data. If you would like to find out more about the appropriate safeguards that we have in place to govern the transfer of your Personal Data you can contact us at email@example.com.
Although we take reasonable steps to protect the Personal Data you provide us through the Website, the transmission of information via the internet is not completely secure and we cannot guarantee the security of any information you transmit to us. Any transmission is at your own risk. Once we have received your information, we use strictly maintained physical, electronic and procedural safeguards to prevent unauthorised access.
7. LINKED WEBSITES
The Website contains links to other websites (“Linked Websites“). The Diaceutics Group is not responsible for the privacy statements or practices on Linked Websites. This Statement governs only information collected on the Website. When accessing Linked Websites, you should read the privacy statement published on the relevant Linked Website. The terms of our Statement do not apply to Linked Websites. Please check these statements before you submit any Personal Data to Linked Websites.
The Website contains links to other websites and resources provided by third parties for your convenience and information only. We accept no liability in connection with any Linked Website, or any contract entered into with any third party on or through a Linked Website. We have no control over the content of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of Linked Websites.
8. HOW LONG WE KEEP YOUR PERSONAL DATA FOR
We will keep your Personal Data for as long as is necessary for the purposes for which it was obtained from the date of collection or, where you enter into a contractual agreement with us, following the end of the performance of our contract (which may be up to 7 years in some cases).
Please note that in certain circumstances, we may hold your Personal Data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to preserve your Personal Data.
9. YOUR RIGHTS AND HOW TO EXERCISE THEM
The table below sets out the rights which you have to address any concerns or queries with us about our processing of your Personal Data:
|Right to be Informed|
|Right of Access|
|Right to Rectification|
|Right to Erasure|
|Right to Restriction of Processing|
|Right to Data Portability|
|Right to Object|
You can exercise any of these rights by submitting a request to our Legal Department at firstname.lastname@example.org.
We will provide you with information on any action taken upon your request in relation to any of these rights without undue delay and at the latest within one month of receiving your request. We may extend this by up to two months if necessary however we will inform you if this arises. Please note that we may ask you to verify your identity when you seek to exercise any of your data protection rights.
You have the right to lodge a complaint with the Data Protection Commission with regards to our processing of your Personal Data.
10. CHANGES TO THIS STATEMENT AND QUESTIONS
If we amend this Statement, in whole or part, any changes will be posted on our page and, where appropriate, notified to you by email or when you use the Website. The new Statement may be displayed on-screen and you may be required to read and accept it to continue your use of the Website.
If at any time we decide to use your Personal Data in a manner significantly different from that stated in this Statement, or otherwise disclosed to you at the time it was collected, we will notify you and you will have a choice as to whether or not we use your Personal Data in the new manner.
If you have any questions, comments and requests regarding the way your Personal Data is used or processed by the Diaceutics Group, please contact our Legal Department at email@example.com.