A Diaceutics Engagement solution

Expert Exchange

Peer expertise when treatment decisions are forming
Pre launch
Launch
Post launch

REACH HCPS WHILE THE THERAPY DECISION IS
STILL OPEN

Every therapy-relevant result creates a decision window. The treating HCP needs to consider the result, understand its clinical relevance and decide what comes next.

Expert Exchange helps you bring trusted diagnostic expertise into that window. Triggered by Signal and powered by real- time diagnostic intelligence, it connects HCPs treating therapy- eligible patients with trusted experts for peer-to-peer education and scientific discussion—within 48 hours of a diagnostic result becoming available.

The result: diagnostic insight becomes more confident action, helping more patients move from diagnostic testing to the right therapy, sooner

> 90 %
success contacting target HCPs for top pharma project
89 %
HCPs reported better pathway understanding in a rare oncology project
48 -hr
contact reach to treating HCPs
44 %
higher engagement than industry average for a rare disease therapy
*Source: Data insights sourced from Diaceutics’ client projects.
Learn more about Expert Exchange

From result to expert in 48 hours

Broad outreach can raise awareness, but it cannot always resolve the questions that hold a decision in place. When diagnostic testing is complex, HCPs need context they trust—from someone who can speak clinically.

That is where Expert Exchange changes the conversation. It creates expert-led dialogue around the questions influencing treatment consideration, helping HCPs move from uncertainty to informed next steps.

Your teams also learn what is happening in the field: which barriers are slowing adoption, where education is landing, and what needs to change.

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Expert-exchange-HCPS-image

Put expert exchange to work on your launch

Revolution Medicines - client
Amgen - client
Genentech - client
Sumitomo - client
Regeneron - client
AbbVie - client
Novartis - client
Roche - client
Genmab - client
Incyte - client
Syndax - client
Sanofi - client
“Working with Diaceutics has enabled innovative, timely education triggered by real patient-level signals.”
Precision Medicine Lead
Top 10 Pharma Company
Feature: Expert Exchange in action
Case Study
Expert Exchange
Hematology

Turning biomarker insight into clinical action

Expert Exchange used active diagnostic signals to trigger peer-led education within 48 hours, helping clinicians act on rare biomarker results in restricted and zero-access settings.
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75%
HCP engagement in month one

Why expert exchange?

Reach HCPs while decisions are live
Connect the treating HCP with a trusted diagnostic expert within 48 hours of a therapy- relevant result—while treatment decisions are still being made.
Make HCP access more credible
Peer-to-peer scientific dialogue gives you a more relevant way to engage HCPs—with conversations grounded in clinical context.
Support clinical confidence
Diagnostic specialists and medical peers help HCPs interpret complex results, understand clinical utility and move forward with greater confidence.
“Diaceutics enables us to reach physicians at the exact moment they have an eligible patient, rather than relying on untargeted outreach.”
Precision Medicine Lead
Top 10 Pharma Company

Turn results into expert dialogue

See how Expert Exchange can connect treating HCPs with trusted experts for peer-to-peer education while treatment decisions are still forming.

 

  • Connect HCPs with trusted diagnostic experts within 48 hours of a therapy-relevant result.
  • Support HCPs with clinical context around complex diagnostic results and treatment consideration.
  • Capture field-level feedback to understand barriers, refine education and support therapy adoption

Related products

Signal
Identify therapy-relevant diagnostic activity and connect it to the treating HCP, so teams can prioritize engagement while treatment decisions are still forming.
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Explore Signal
Lab Engage
Focus lab engagement across the Diaceutics. Lab Network, helping pathologists, lab directors and technical teams adopt and use testing with confidence
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Explore Lab Engage
Scientific Engagement
Engage labs, diagnostic experts and clinical stakeholders to reduce testing variability, strengthen test adoption and help more eligible patients be identified
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Launch
Post Launch
Explore Scientific Engagement

FAQs

What is Expert Exchange?
Expert Exchange is a Diaceutics Engagement Solution that connects HCPs treating therapy-eligible patients with trusted experts for peer-to-peer education and scientific discussion.
How does Expert Exchange work?
Triggered by Signal, Expert Exchange connects HCPs with diagnostic experts within 48 hours of a therapy-relevant diagnostic result becoming available.
What problem does Expert Exchange solve?
Broad outreach can raise awareness, but it may not answer the clinical questions influencing treatment consideration. Expert Exchange brings trusted expertise into that decision window.
When should teams use Expert Exchange?
Teams should use Expert Exchange when HCPs may need trusted clinical context to interpret a complex diagnostic result, understand clinical utility or consider the next treatment step.
How does Expert Exchange support HCP confidence?
Diagnostic specialists and medical peers help HCPs interpret complex results, understand relevance and move from uncertainty toward informed next steps.
What feedback can Expert Exchange provide?
Expert interactions can reveal adoption barriers, education gaps and field-level feedback, helping teams refine future engagement and support therapy adoption more effectively.
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