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Content that Connects: How to work with KOLs to Build HCPs Trust and Influence

29 October, 2025

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In an era of information saturation, trust is the differentiator. For healthcare professionals (HCPs), that trust is rarely built through brand-led messaging alone. Instead, it’s earned through clinically credible content, often delivered by peers who understand the realities of clinical decision-making. Physician Engage enables this by identifying therapy-relevant physicians within 24 hours of a qualifying patient being diagnosed, ensuring peer-authored content reaches the right HCP at the exact moment of clinical decision-making.  

Survey data consistently shows that physicians trust peer voices more than promotional materials. A Healthcasts survey found that 72% of HCPs prefer to receive clinical information from peers or KOLs rather than brand representatives, citing credibility and clinical relevance as key reasons (Healthcasts, 2024). This preference reflects a growing demand for authenticity, relevance, and scientific rigor in pharma communications. Diaceutics supports this shift by helping commercial teams integrate peer-led insights into their engagement strategies by combining diagnostic data with clinician-authored content to build trust and drive prescribing confidence. 

 

Why Peer-Led Content Matters 

Traditional campaigns often struggle to resonate in crowded or complex therapeutic areas. Physicians want to hear from those who’ve faced similar diagnostic challenges, navigated treatment decisions, and seen real-world patient outcomes. Peer-led content offers that perspective and builds confidence in physicians. 

Yet, despite this clear demand, only 19% of pharma marketers actively use peer-to-peer education in their current strategy, even though it drives deeper engagement and trust (Digital Health Coalition, 2025). This underutilization represents a missed opportunity to connect with HCPs in a way that truly influences prescribing behavior. 

 

Combining Science and Storytelling 

The most effective HCP content doesn’t just inform, it connects. By integrating expert voices into storytelling formats, marketers can deliver messages that are both scientifically sound and emotionally resonant. 

Peer-authored materials such as webinars, case studies, or interviews, have been shown to outperform brand-authored content. A 2025 analysis published in Marketing Science found that peer-authored content generates up to 2.4x more engagement in healthcare campaigns, particularly when delivered through trusted formats like clinician-led webinars and interviews (INFORMS, 2025). 

Diaceutics supports this strategy by helping marketers identify the right clinical voices, align messaging with diagnostic data, and deliver content through the most impactful channels. Our platform enables seamless integration of peer insights into omnichannel campaigns, ensuring that every touchpoint builds trust and drives engagement. 

 

Operationalizing Credibility 

Embedding peer perspectives into HCP engagement isn’t just about featuring a name, it’s about operationalizing credibility through data, timing and relevance. That means: 

  • Selecting the right voices based on specialty, experience, and relevance to the therapy area. 

  • Aligning content with clinical data to ensure accuracy and resonance. 

  • Delivering through trusted formats, from peer-reviewed articles to moderated roundtables and digital learning modules. 

Diaceutics helps pharma teams move beyond generic messaging to create content ecosystems that reflect real-world clinical practice. Physician Engage combines diagnostic intelligence with peer-led storytelling, enabling marketers to build deeper relationships with HCPs and influence prescribing behavior more effectively. 

 

Let’s Build Trust Together 

If your team is looking to elevate HCP engagement through clinically credible, peer-led content, Diaceutics can help. Reach out to a member of our team to explore how we can support your next campaign, from strategy to execution, and help you deliver content that truly connects. 

 

About Diaceutics

At Diaceutics we believe that every patient should get the precision medicine they deserve. We are a data analytics and end-to-end services provider enabled by DXRX - the world’s first Network solution for the development and commercialization of precision medicine diagnostics. 

Diaceutics has worked on every precision medicine brought to market and provides services to 36 of the world’s leading pharmaceutical companies. We have built the world’s largest repository of diagnostic testing data with a growing network of 2500 labs in 51 countries.

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Caroline Forde
Robyn Fisher
 
Kieran Breheny