Welcome to DXRX - The Diagnostic Network® ("DXRX Platform")

The Full version can be found below this summary table: 

DXRX Services and support

DXRX – The Diagnostic Network® (“DXRX Platform”) is a purpose-built SaaS platform providing access to Precision Medicine solutions and collaboration opportunities for multiple stakeholders in one digital, secure location.

DXRX Platform enables you to collaborate with a global network of industry leading service partners comprising people from laboratories, pharmaceutical, diagnostic and data science industries. We are dedicated to facilitating an online B2B marketplace where you can access reference materials, knowledge and market research insights; access, receive, post and respond to collaboration opportunities; access and utilize various proprietary, integrated data-enabled service tools, and much more!

As a DXRX Member, you can choose to interact with other DXRX Members registered on the DXRX Platform. We strive to build a safe, secure and collaborative marketplace. We will provide the DXRX Support Services set out in our DXRX Support Policy.


Platform Registration

You must register on the DXRX Platform and be verified by us in order to gain access. Upon successful registration, you will attain a unique login. Where you are signing up on behalf of a primary enrolling business entity, you will bind them to these Membership Terms. Following registration, the enrolling business entity may invite or enable access to its authorized end users, such end users’ access will be governed by the End User Terms. We reserve the right to suspend or terminate your use of the DXRX Platform, bar you from future use and/or take appropriate legal action against you should you or your end users violate these Terms.



The DXRX Platform and DXRX Services are all provided to you on an ‘as is’ basis. You assume sole responsibility for the results obtained from the use of the DXRX Services and for conclusions drawn from such use.


Your obligations

We expect you and your business to act respectfully, ethically and legally on the DXRX Platform in compliance with our AUP at all times while using the DXRX Platform.

You are solely responsible for the accuracy, content and legality of all the content that you post or upload to the DXRX Platform and we reserve the right to remove it if we think it violates any laws, any third-party intellectual property, privacy, publicity or other rights, or for any other reason in breach of the Terms.


Data Protection

We must both comply with applicable data protection laws. For complete details of Diaceutics’ processing of your personal data including, but not limited to, the purpose(s) for which it is used, the legal basis or bases for using it, details of your rights and how to exercise them, please refer to the DXRX Privacy Statement. When you process personal data, you shall do so in accordance with your own privacy statement(s) as applicable. 

We are a data controller in respect of the information about you that is provided to us in connection with your DXRX Account, DXRX Services and/or collaboration opportunities, for example, your membership registration information, business and user profiles, email addresses etc. We are a data processor in respect of all other content that you upload to the extent that it contains personal data. 

Any other content or information that you contribute in any manner to the DXRX Platform and/or in relation to a collaboration opportunity must only be provided in an anonymized form so that it does not permit any identification of individuals, patients and/or household. 

We implement and maintain physical, technical and administrative security measures to protect your data from unauthorized access, destruction, use, modification, or disclosure. See our DXRX Security Policy


Proprietary Rights

We both retain ownership in our respective content and intellectual property.

Our services are made available to you on a limited licensed access basis, and no ownership right is conveyed to you. To operate the platform and to effectively maximize collaboration opportunities for all DXRX Members, you grant a license to us to use the content that you contribute to the DXRX Platform, for example, to publish it on the DXRX Platform, to develop, promote or commercialize services and to create derivatives. We refer to this in our full Terms as your “Contribution Content”. 


Fees & Payment

At present there are no fees payable on the platform for use of the platform services.

Confidential Information

We promise to keep confidential each other’s commercially sensitive and confidential information. 


Term and Termination

Either of us can end our relationship at any time and for any reason.



There are certain acts and things that you are responsible for, including your compliance with our AUP and the lawful submission of your content to our platform (in addition to those acts of your end users, where applicable). Where you do not act lawfully, you (and as a result, us) may be liable to a member or third party if they claim to suffer a loss. As you are in a position to prevent and control these types of losses, we expect you to reimburse us to ensure that we are not out-of-pocket for matters over which we have little or no control. We agree to provide you with a fully functioning, hosted platform with support services.



Membership Terms - Full Text

DIACEUTICS PLC, a company registered in Northern Ireland under company number NI055207 whose registered office is at First Floor, Building Two, Dataworks at Kings Hall Health and Wellbeing Park, Belfast, BT9 6GW, is the entity that owns or operates the DXRX Platform. “Diaceutics”, “we”, “us”, or “our” as used in these Membership Terms (“Terms”) means Diaceutics PLC


DXRX – The Diagnostic Network® is a purpose-built SaaS platform providing access to Precision Medicine solutions and collaborations for multiple stakeholders in one digital, secure location.

The DXRX Services are designed to enable you to collaborate and network with Diaceutics Group and other DXRX Members via the Project Zone where you can access and manage your activities and interactions with others. 

Diaceutics is dedicated to facilitating an online B2B marketplace where you can avail of various DXRX Services, including but not limited to:

  1. accessing reference materials, knowledge and market research insights from a collaborative global network of DXRX Members comprising people from laboratories, pharmaceutical, diagnostic and data science industries;
  2. creating your DXRX Member profile and DXRX Account;
  3. interacting with other DXRX Members;
  4. accessing Collaboration Opportunities for your business, including receiving, posting and responding to such opportunities in order to source project partners;
  5. listing, publishing and storing all applicable information including marketing and other collateral to help promote your Collaboration Opportunity;
  6. inviting your contacts and other interested parties to join the DXRX Platform;
  7. accessing and utilizing various proprietary, integrated data-enabled service tools; and,
  8. reaching out to the DXRX Technology Team for support, see our DXRX Support Policy.

1. DXRX Terms

1.1 Membership Terms: : These terms (“Terms”) constitute a legally binding agreement between the DXRX Member and Diaceutics in relation to the use of the DXRX Services. 


If you are an End User (i.e., the business entity to which you are associated is already registered on the DXRX Network and you are registering as an additional user), the End User Terms will govern your use of the DXRX Network (and not these Terms).

These Terms together with our Related Terms, any applicable Service-Specific Terms, Third-Party Supplier Terms, and associated Order Forms constitute the “Agreement”. The Agreement is effective on the earlier of (i) your initial access to any DXRX Services; (ii) the date upon which you register on the DXRX Network; or, (iii) execution of an Order Form referencing these Terms (“Effective Date”) until terminated in accordance with the Agreement.

Following registration, if you invite or grant access to the DXRX Platform to your authorized End Users e.g. employees/personnel, the End User Terms will govern the access provided to those individuals signing up as secondary users (and not these Terms). 

If you are an End User (i.e. the primary business entity to which you are associated with is already registered on the DXRX Platform and you are registering as an additional user), the End User Terms will govern your use of the DXRX Services and DXRX Support Services.

1.2 Related Terms: These Terms also introduce other policies and terms that you will need to agree to in order to use the DXRX Services; such policies and terms include the following on an as applicable basis:

  1. Acceptable Use Policy or AUP;
  2. End User Terms;
  3. DXRX Privacy Statement;
  4. DXRX Cookies Policy;
  5. Data Processing Addendum;
  6. DXRX Support Policy; and,
  7. DXRX Security Policy.

1.3 Service-Specific Terms: By accessing certain DXRX Services, you may be subject to additional Service-Specific Terms which may include separate fees and charges.
1.4 Amendments: We may modify these Terms (including any of the applicable Related Terms) from time to time to respond to changes in our DXRX Services, our business, or laws and will post notice of the modified Terms to you on the DXRX Platform. You may be required to re-accept them the next time you log in. Modifications will take effect automatically as of the effective date specified for the updated Related Terms. We are entitled to make any changes to the specification, functionality and features of the DXRX Platform at our sole discretion but shall provide notice to you where necessary.
1.5 Conflict: In the event of conflict between these Terms and any separate Related Terms, the relevant Related Terms will prevail with respect to the DXRX Service that is the subject of such separate Related Terms.

2. Registration process and DXRX Support Services

2.1 Registration: To gain access to the DXRX Services, you shall be required to register online and create your profile pages. All details submitted must be true, accurate and complete. The information that you provide shall be verified internally and it is in our absolute discretion to decide if you qualify as a DXRX Member. You must comply with all requests we may make for proof of identity and business references and/ or financial standing. Diaceutics reserves the right to decline any DXRX Membership application for any reason.

2.2 DXRX Login: Upon successful registration, a DXRX Account will be activated and a unique DXRX Login will be issued. You undertake to ensure that your DXRX credentials and those of your End Users are protected, kept strictly confidential and are not shared with unauthorized persons or systems. You are responsible for all activities that are carried out under your DXRX Login and those of your End Users. We will not be liable to you where such is unlawfully used. You agree to notify us immediately of any unauthorized use via our support desk facility referred to in Clause 2.5.

2.3 Administrators: You can assign the role of Administrator to one or more of your authorized End Users. Administrators have important rights and controls. This may include creating, de-provisioning, monitoring or modifying the DXRX Accounts of authorized End Users, setting End User usage permissions, and managing access to Your Content by End Users. You are responsible for who you allow to become Administrators and any actions they take. You agree that our responsibilities do not extend to the internal management or administration of the DXRX Services for you.

2.4 End Users: You are responsible for understanding the settings and controls for each DXRX Service you use and for controlling who you allow to become an End User. You are responsible for compliance with these Terms by all End Users, including for any applicable payment obligations and how End Users use Your Content, even if those End Users are not from your organization or domain.

2.5 DXRX Support Policy. We will provide the DXRX Support Services set out in our DXRX Support Policy.

3. Our obligations and warranties

3.1 We warrant to use all commercially reasonable endeavors to:

  1. ensure that the DXRX Services will be provided by us with reasonable skill and care;
  2. prevent the introduction of Viruses or similar harmful materials into the DXRX Services by us; and,
  3. correct reported non-conformities at no charge to you.

3.2 The warranties at Clause 3.1, shall not apply to the extent of any non-conformance which is caused by your use of the DXRX Services contrary to the Documentation. This includes instructions, or modification or alteration of the DXRX Services by any party other than Diaceutics or our duly authorized contractors or agents. If the DXRX Services do not conform with the foregoing undertakings, Diaceutics will, at its expense, use reasonable commercial endeavors to correct any such non-conformance promptly, or provide you with a workaround solution but shall not be legally obliged. Such correction or substitution constitutes your sole and exclusive remedy

3.3 Except as expressly set out in these Terms:

  1. no conditions, warranties or other terms (whether express or implied), including any warranty of non-infringement, title or any implied terms relating to satisfactory quality or fitness for any particular purpose, functionality or merchantability, will apply to the DXRX Platform, Documentation, DXRX Services or to anything supplied or provided by Diaceutics under these Terms which are all provided to you on an ‘as is’ basis. In particular, Diaceutics do not give or enter in to any condition, warranty or other term to the effect that the operation of the DXRX Platform or DXRX Services will meet specific requirements and does not warrant that your use of the DXRX Platform will be uninterrupted or error-free, that we will review Your Content for accuracy or that we will preserve Your Content without loss. Diaceutics is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of Your Content over communications networks and facilities that we do not own, operate or control, including the internet, and you acknowledge that the service may be subject to limitations, delays and other problems inherent in the use of such communications facilities and we are not responsible for any of Your Content being lost, altered, intercepted or stored across such networks and we cannot guarantee that unauthorized third parties will not defeat our security measures;
  2. you assume sole responsibility for the results obtained from the use of the DXRX Services and the Documentation and for conclusions drawn from such use; and,
  3. all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these Terms.

4. Your obligations and warranties

4.1 Where applicable, you shall (and ensure that your End Users shall):

  1. comply with the Related Terms;
  2. provide us with all necessary co-operation in relation to these Terms; and, all necessary access to such information as may be required by us in order to provide the DXRX Services to you, including but not limited to security access information and configuration services;
  3. operate your business in respect of your use of the DXRX Platform in accordance with good industry practice and any applicable codes, regulations or guidance of any governmental, non-governmental or other regulatory organization;
  4. carry out all DXRX Member responsibilities in a timely and efficient manner. In the event of any delays in your provision of assistance to us as agreed, Diaceutics shall have no liability to you and may choose to adjust any agreed timetable or delivery schedule as reasonably necessary;
  5. obtain and maintain all necessary licenses, consents, and permissions necessary to permit us (including our contractors, agents, partners) to perform our obligations under these Terms;
  6. ensure that your network and systems comply with any minimum specifications made known to you by us from time to time; and
  7. be solely responsible for procuring and maintaining your network connections and telecommunications links from your systems to our data centers as operated by our server hosting provider, and all problems, conditions, delays, delivery failures and all other loss or damage arising from, or relating to, your network connections or telecommunications links (or caused by the internet).

4.2 Your Content: You are solely responsible for the accuracy, content and legality of Your Content. You represent and warrant that Your Content and its submission and use by us in accordance with these Terms will not violate any laws, any third-party intellectual property, privacy, publicity or other rights, or any of your or third-party policies or terms governing Your Content. You further represent and warrant that all Your Content comply with the AUP. Other than our express obligations under these Terms, we assume no responsibility or liability for Your Content, and you are solely responsible for Your Content and the consequences of submitting and using it with the DXRX Services.

5. Data Protection

5.1 Applicable Data Protection Law: Both you and Diaceutics shall comply with all Applicable Data Protection Law. This Clause 5 shall not relieve either you or Diaceutics of any obligations set out in the Applicable Data Protection Law and does not remove or replace any of those obligations.

5.2 Contribution Content: All Contribution Content must only be provided in an Anonymized form so that it does not permit the re-identification of the individuals, patients or household whose data constitutes the raw data from which the Contribution Content may be derived. In other words, you and Diaceutics agree that Contribution Content is not intended to, nor shall it, constitute Personal Data. The burden of ensuring that the Contribution Content does not contain any Personal Data remains with you. Your failure to comply with this Clause 5 constitutes a material breach, and we reserve our rights to terminate. In no event shall any of Your Contribution Content that has not been Anonymized be deemed “Contribution Content”. Notwithstanding the foregoing, in the event where we inadvertently Process any Contribution Content containing Personal Data, we do so on your behalf as a Data Processor and we shall Process it only in accordance with Clause 5.6.

5.3 Membership Data: In relation to your Membership Data in respect of which you engage with us as a business member to access the DXRX Platform, Diaceutics is a Data Controller. We are always transparent about why we collect Personal Data and what we do with it and we always remind you of the rights you have in respect of your Personal Data that you share with us via the DXRX Platform or make accessible by us. For complete details of Diaceutics’ collection, Processing, storage, sharing and retention of Personal Data including, but not limited to, the purpose(s) for which Personal Data is used, the legal basis or bases for using it (including any exemptions), details of your rights and how to exercise them, please refer to the DXRX Privacy Statement.

5.4 Member Communications: You and Diaceutics agree that to the extent that Diaceutics Processes any Member Communications that contains any Personal Data, Diaceutics is a Data Processor and we shall Process it only to the extent necessary to enable Diaceutics Group to provide the DXRX Services to you and your authorized End Users and in accordance with Clause 5.6.

5.5 Data Controller. As a Data Controller in respect of Your Content, you:

  1. represent and warrant (where applicable) that you have obtained any and all necessary permissions and authorizations necessary to permit us to Process any Personal Data contained within such content, execute our rights or perform our contractual obligations;
  2. shall ensure that you are entitled to publish it to/ via the DXRX Platform so that we may lawfully perform the DXRX Services; and,
  3. shall ensure that the relevant Data Subjects have been informed of such Processing as (and if) required by all Applicable Data Protection Law.

5.6 Data Processor. To the extent we Process Personal Data contained within Member Communications and/or Contribution Content in providing the DXRX Services, we do so on your behalf as a Data Processor to the extent necessary to enable Diaceutics Group to provide the DXRX Services to you and your authorized End Users and we shall Process it only in accordance with the Data Processing Addendum, which is hereby incorporated into and forms part of these Terms. In the event and to the extent of any conflict between these Terms and the Data Processing Addendum, the terms of the Data Processing Addendum will prevail.

5.7 Security: We implement and maintain physical, technical and administrative security measures designed to protect Your Content from unauthorized access, destruction, use, modification, or disclosure. See our DXRX Security Policy. We shall not be responsible for any loss, destruction, alteration or disclosure of Your Content including the Personal Data comprised therein caused by any third-party (except those third parties sub-contracted by Diaceutics to perform services related to data hosting, maintenance and back-up). If we lose or damage it, your sole and exclusive remedy shall be for us to use reasonable commercial endeavors to restore Your Content that was lost or damaged from the latest back-up maintained by our hosting provider.

5.8 Special Category Data: You will not Process (or transmit) to the DXRX Services any Special Category Data. Further, you acknowledge that Diaceutics is not a Business Associate or subcontractor (as those terms are defined in HIPAA) or a payment card processor. Notwithstanding any other provision to the contrary, we have no liability under these Terms for Special Category Data submitted in violation of the foregoing. 

6. Confidential Information 

6.1 A party (‘Receiving Party’) shall keep in strict confidence all Confidential Information that has been disclosed to the Receiving Party by the other party (‘Disclosing Party’), its employees, agents or subcontractors, which the Receiving Party may obtain. The Receiving Party shall only disclose such Confidential Information to those of its Affiliates, employees, agents and subcontractors who need to know it for the purpose of discharging the Receiving Party’s obligations under these Terms and/or in connection with DXRX Services and shall ensure that such Affiliates, employees, agents and subcontractors comply with the obligations of confidentiality as though they were a party to these Terms. The Receiving Party may also disclose such of the Disclosing Party’s Confidential Information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction provided that (i) any such disclosures are to the minimum extent possible; and (ii) the Receiving Party, to the extent permitted by law, provides notification to the Disclosing Party that is reasonably prompt under the circumstances, and reasonably cooperates with the Disclosing Party in the Disclosing Party’s efforts to seek an appropriate protective order, confidential treatment, or similar remedy limiting the subsequent use and disclosure of any information required to be disclosed.
6.2 You acknowledge that details of the DXRX Services, and the results of any performance tests of the DXRX Services (including all characteristics and features of the DXRX Platform), constitute Diaceutics’ Confidential Information.
6.3 This Clause 6 shall survive termination of these Terms howsoever arising. 

7. Proprietary Rights 

7.1 Pre-Existing IPRs: All Pre-Existing IPRs belong to and shall continue to belong to Diaceutics Group and/or its licensors or you and your licensors as the case may be and other than the licenses expressly granted under these Terms (or in any Service-Specific Terms), neither party grants any license of, right in, or makes any assignment of, any of its Intellectual Property Rights.

7.2 Member Communications; Membership Data: To the extent any IPRs reside within your Member Communications or Membership Data, such belong to, and shall continue to belong to, you and/or your licensors. You grant to Diaceutics Group a non-exclusive, worldwide, royalty-free license, to use, reproduce, publish, display, modify, adapt, translate, create derivative works from and/or incorporate the same into other works in any form, media or technology, to the extent that this is necessary to enable Diaceutics Group to provide the DXRX Services to you and your authorized End Users.

7.3 Diaceutics Content: With the exception of Your Content submitted to the DXRX Platform by you (or pre-populated by us on your behalf), all content, the selection and arrangement of such content on the DXRX Platform constitutes 'Diaceutics Content' and is either owned by, or licensed to, Diaceutics Group and is subject to copyright, trade mark rights, and other IPRs. We make no representation or warranty as to the validity or enforceability of the IPRs in any Diaceutics Content. Any third-party trade or service marks present in Diaceutics Content are trade or service marks of their respective owners.

7.4 DXRX Services: Upon registering with us, subject to these Terms and any other Related Terms as applicable, we grant to you a non-exclusive, non-sublicensable, non-transferable, revocable right to access and use (and permit the Administrator(s) and authorized End Users to access and use) the DXRX Services via the DXRX Platform and the Documentation solely for your internal business operations. DXRX Services are made available on a limited access basis, and no ownership right is conveyed to you, irrespective of the use of terms such as “purchase” or “sale”.

7.5 Contribution Content. In consideration of the license granted by us to you at Clause 7.4, you hereby grant to Diaceutics Group, a worldwide, perpetual, non-exclusive, irrevocable, sublicensable, fully-paid up license to exercise the Licensed Rights in respect of the Contribution Content. Should any legal encumbrance under applicable law prevent Diaceutics Group from exercising ownership rights over the Derived Data, Compiled Products, you grant to Diaceutics Group an exclusive, worldwide, perpetual, irrevocable, fully paid-up, royalty free, transferable and sub-licensable license to exercise the Licensed Rights in respect of the same.

7.6 Compiled Products. Diaceutics Group shall solely and exclusively own all rights, title and interest in and to all Compiled Products (including all Derived Data comprised therein), and may in connection with our business freely use, copy, disclose, license, distribute and exploit any Compiled Products in any manner without any obligation, royalty, compensation or restriction based on intellectual property rights or otherwise.

7.7 Reservation of Rights. Except for the licenses granted under these Terms, you reserve and retain and shall solely own, all rights, title and interest in and to the Contribution Content (excluding Derived Data) and your Intellectual Property Rights in the same.

7.8 You shall promptly give notice in writing to Diaceutics if you become aware of any claim that any of your Contribution Content infringes the rights of any third-party. Diaceutics shall, in its absolute discretion, determine what action (if any) shall be taken (including immediately terminating these Terms) and you shall indemnify Diaceutics for and against any and all Losses incurred by Diaceutics as a result of such claim.

7.9 From time to time, you may choose to submit Feedback. We may in connection with any of our DXRX Services freely use, copy, disclose, license, distribute and exploit any Feedback in any manner without any obligation, royalty, compensation or restriction based on Intellectual Property Rights or otherwise. You hereby represent that your Feedback is not to be considered Confidential Information or proprietary, and nothing in these Terms limits our right to independently use, develop, evaluate, or market any future DXRX Services, whether incorporating Feedback or otherwise.

7.10 Third-Party Content: Third-Party Content may be used by you at your election, however we do not endorse such Third-Party Content or accept any responsibility for any such content and cannot therefore guarantee, represent or warrant that such content is accurate, legal and/or inoffensive or that they will not contain Viruses or otherwise impact your computer. By using Third-Party Content, you agree and understand that you may not make any claim against Diaceutics Group for any Losses, whatsoever, resulting from or in connection with your and your End User’s use of such Third-Party Content.

7.11 Monitoring: We have no obligation to monitor any of Your Content uploaded to the DXRX Platform. Nevertheless, if we deem such action necessary based on your (actual or suspected) violation of these Terms, including our Related Terms, we may:

  1. remove Your Content from the DXRX Service; or,
  2. suspend your access to the DXRX Services.

We will use reasonable efforts to provide You with advance notice of removals and suspensions when practicable. We have no liability to you for removing or deleting Your Content from, or suspending your access to, any DXRX Service.

8. Fees & Payment 

8.1 You acknowledge that if DXRX Platform Fees are payable in respect of the DXRX Services accessible on or via the DXRX Platform by you, such fees shall be separate and distinct from any Professional Services Fees payable in respect of Diaceutics Professional Services delivered outside of the DXRX Platform pursuant to an Offline Agreement.

8.2 You agree that your actions on or off the DXRX Platform are not contingent on the delivery of any future functionality or features (including future availability of any DXRX Services), or dependent on any oral or written public comments we make regarding future functionality or features.

9. Term and Termination

9.1 Term. These Terms are effective as of the Effective Date and expire on the date of expiration or termination of your DXRX Membership.

9.2 Suspension or termination by Diaceutics. We reserve the right to terminate your use of the DXRX Platform, bar you from future use of the DXRX Platform and/or take appropriate legal action against you should you violate these Terms with no liability to you. We may also suspend or terminate your DXRX Membership at any time, and we will provide you with notice of such suspension or termination, where possible.

9.3 Termination by you. You may choose to stop using the DXRX Services and terminate your DXRX Membership at any time for any reason via a request logged with our DXRX Technology Team in accordance with our DXRX Support Policy. Once we receive notification on this, it may take up to seven (7) days for your DXRX Account to be deleted from the DXRX Platform. Note that the information you may have posted on the DXRX Platform or shared with other DXRX Members are not stored in your DXRX Account (for example, when posting on the Project Zone or communicating with other DXRX Members). Such information remains visible on DXRX Platform after you delete your DXRX Account. Your business entity name, to the extent it is public information, may still show up on the DXRX Platform search engine and/or landing page.

9.4 Consequence of termination. On termination of your DXRX Membership for any reason:

  1. all rights and obligations (other than those which are expressly agreed to survive termination and/or exist perpetually) granted under these Terms shall immediately terminate; and,
  2. you must cease using all DXRX Services and delete (or at our request, return) all Confidential Information or other materials of ours in your possession, including on any third-party systems operated on your behalf.

9.5 In no event will termination relieve you of your obligation to pay any Diaceutics Fees payable for the period prior to the effective date of termination. Except where an exclusive remedy may be specified in these Terms, the exercise by either party of any remedy, including termination, will be without prejudice to any other remedies it may have under these Terms, by law or otherwise.

9.6 Both parties’ rights as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination shall not be affected or prejudiced.

10. Liability

10.1 You hereby warrant, represent and undertake to us that you shall comply with all your obligations set out under these Terms, including at Clause 4.

10.2 You shall indemnify and hold harmless Diaceutics Group on demand, and shall keep each of them fully and effectively indemnified against any and all Losses imposed on, incurred by or claims asserted against any member of Diaceutics Group (other than and to the extent that any Losses arise directly from breach of these Terms by Diaceutics or Diaceutics’ negligence), arising out of or in connection with:

  1. any claims or disputes brought by your End Users arising out of their use of DXRX Services;
  2. any breach (or alleged breach) of these Terms or breach of warranty by you or your acts or omissions or those of your employees, subcontractors or agents as well as End Users;
  3. any Contribution Content (including that generated by you or your End Users) i.e. as a DXRX Member, you represent and warrant that you are and shall remain solely responsible for, and bear the legal risk associated with the same anywhere in the world that you make available via the DXRX Platform and for the consequences of doing the same;
  4. your use of the DXRX Services and/or Documentation;
  5. your submission or inclusion of Personal Data in breach of these Terms; and,
  6. your infringing any third-party rights.



11. General

Assignment: These Terms shall be binding on and inure to the benefit of each of DXRX Member and Diaceutics and their respective successors and assigns. You shall not assign or sub-contract any of your rights or obligations under these Terms (in whole or in part) without the prior written consent of Diaceutics. Diaceutics shall be entitled to assign or subcontract any of its rights or obligations under these Terms in whole or in part. 

Disputes: All disputes between the parties arising out of or relating to these Terms or the breach, termination or validity thereof shall be referred by either party in writing, first to each party’s authorized representative who shall endeavor to resolve the dispute within a period of seven (7) Business Days from the date of referral of the dispute to them. Failing resolution, the party’s respective chief officers shall be informed who shall endeavor to resolve the dispute within a period of fifteen (15) Business Days. Failing a resolution, if the dispute is not resolved within twenty-eight (28) days after service of the notice to the respective chief officers, the dispute shall be finally resolved by the courts of England in accordance with the section below (Governing Law & Jurisdiction). 

Enforceability: If any one or more of the provisions of these Terms should be held to be invalid, illegal or unenforceable in any respect, the validity and enforceability of the remaining provisions contained in these Terms shall not in any way be affected or impaired and you and Diaceutics shall amend these Terms to add a new provision having an effect as near as legally permissible to the one held to be invalid, illegal or unenforceable. 

Entire Agreement: These Terms (which include by reference the applicable Related Terms) are the entire agreement between you and us relating to the DXRX Services accessible via the DXRX Platform and any other subject matter covered by these Terms, and supersede all prior or contemporaneous oral or written communications, proposals and representations between you and us with respect to the DXRX Services accessible via the DXRX Platform or any other subject matter covered by these Terms. No provision of any purchase order or other business form employed by you will supersede or supplement the terms and conditions of these Terms, and any such document relating to these Terms will be for administrative purposes only and will have no legal effect. 

Reviews and Ratings: You may be asked to provide reviews which shall influence a DXRX Member's success and ratings on DXRX. You hereby consent to DXRX publishing reviews which shall be freely accessible by all DXRX Members. Both parties should complete reviews honestly. DXRX Members must not falsify reviews, manipulate or coerce another DXRX Member by threatening negative reviews or offer incentives in exchange for a positive review. Any attempts of this nature should be reported immediately to DXRX. DXRX is not legally responsible for any review comments posted or made available on the DXRX Platform under any circumstances and generally does not monitor or censor review comments or the opinions expressed. Notwithstanding this, in order to protect the integrity of the review system and protect individuals from abuse, DXRX reserves the right (but is under no obligation) to remove posted reviews or information that, in DXRX’s sole judgment:

  1. violates the Terms; or,
  2. negatively affects the DXRX Platform or the reputation of the B2B venue that DXRX offers; or,
  3. is reported as defamatory, abusive or offensive.

A DXRX Member publishing reviews may be held legally responsible for damages suffered by other DXRX Members or third parties as a result of its remarks if such remarks are legally actionable or defamatory. 

Force Majeure: Neither party shall have liability to the other party under these Terms (except for a failure to pay Diaceutics Fees) if it is prevented from, or delayed in, performing its obligations under these Terms, or from carrying on its business, by one or more Force Majeure Events provided that the other party is notified of such and the expected duration. 

Governing Law and Jurisdiction: These Terms (and any Related Terms as applicable) and any dispute or claim arising out of or in connection with the Terms (or any Relayed Terms as applicable) or the subject matter of the Terms, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of England. The Parties agree to submit to the exclusive jurisdiction of the courts of London, England. Regard shall not be given to local laws in respect of the operation of the DXRX Platform (save for where the laws of England provide for this as mandatory). 

Notices: All communications and notices given or made pursuant to these Terms shall be in writing and in English and signed by or on behalf of the party giving it. We may provide notice to you through your DXRX Account. You agree that any electronic communication will satisfy any applicable legal communication requirements, including that such communications be in writing. Any notice to you will be deemed given upon the first Business Day after we send it. You will provide notice to us by email to: [email protected] Your notices to us will be deemed given upon receipt. 

Language. If we provide a translation of the English language version of these Terms, the English language version of the Terms will control if there is any conflict. 

Status: These Terms are not intended to create any partnership or joint venture relationship between Diaceutics and you or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name of, or on behalf of, or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power). 

12. Definitions & Interpretation 

In these Terms (except where the context otherwise requires) the following words shall have the following meanings:  


refers to the DXRX Member or one or more End Users who have been allocated administrative privileges to access and use the DXRX Platform. An Administrator can undertake various tasks on behalf of the principal DXRX Member entity.


of a party means any other entity that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with, such Party. The term “control” (including the terms “controlled by” and “under common control with”) means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a party, whether through the ownership of voting securities, by contract or otherwise.


means the process of turning data into a form which does not relate to an identified or identifiable natural person or household or to Personal Data rendered anonymous in such a manner that the Data Subject or an household is not or no longer identifiable in any way, and such data must be completely incapable of being re-identified by any party.

Applicable Data
Protection Law

means any law, rule, regulation, decree, statute, or other enactment, order, mandate or resolution, applicable to either party relating to data security, data protection and/or privacy, including:

  1. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to processing of personal data and the free movement of that data (GDPR);
  2. the Data Protection Act 2018;
  3. the Privacy and Electronic Communications (EC Directive) Regulations 2003;
  4. the California Consumer Privacy Act of 2018 (CCPA);
  5. the Health Insurance Profitability and Accountability Act (HIPAA);
  6. the Federal Trade Commission Act (FTC); 
  7. the Personal Data Protection Act 2012 (Singapore); 
  8. the Personal Information Protection and Electronic Documents Act (PIPEDA); 
  9. any other applicable law relating to the processing, privacy and/or use of personal data including security (as defined in herein), as applicable to either party; 
  10. any implementing, derivative or related legislation thereof, rule, regulation, and regulatory guidance or codes of practice issued by any governmental authority with jurisdiction over either party (all as amended, extended, repealed and replaced, or re-enacted from time to time); and/or,
  11. any laws or otherwise that replace, extend, re-enact, consolidate or amend any of the foregoing. 

Business Day

any day which is not a Saturday, Sunday or public holiday in the UK. 

Collaboration Opportunity(ies)

refers to an opportunity within the Project Zone which is advertised by a DXRX Member (or by Diaceutics on your behalf) or by Diaceutics on its own behalf on the DXRX Platform.

Compiled Products

refers to all products and services created, licensed or commercialized by Diaceutics Group utilizing the Derived Data and methods and techniques applied thereto (whether in conjunction with other clinical data or not and on any form, media, or technology) including all IPRs arising in the same.

Confidential Information

information that is non-public, confidential, proprietary or non-proprietary information, whether oral or written, disclosed (in whatever medium and whether directly or indirectly) and whether created, discussed, written, recorded, shared or disclosed before these Terms as from the Effective Date and/ or during the subsistence of these Terms and is either clearly labelled or identified as Confidential Information. Examples of Confidential Information may include (but not limited to) pharmaceuticals project proposals, any technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature, and results of any performance tests of the DXRX Services (including all characteristics and features of the DXRX Platform). For the avoidance of doubt, Contribution Content is not Confidential Information.

Contribution Content

means any Anonymized content, information, text, data, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, materials or other information that you and/or your End Users post, upload, share, submit, or otherwise provide in any manner to or via the DXRX Platform, to Diaceutics, use with the DXRX Services and/or in relation to a Collaboration Opportunity (in any form, medium or technology now known or hereinafter developed) (including the same of your End Users or Administrators).

Data Controller; Data Processor; Data Subject

as defined in the Applicable Data Protection Law.

Derived Data

means all data and/or information (including ideas or concepts) and all IPRs arising out of or in connection with the exercise of the Licensed Rights.

Diaceutics Content

refers to the proprietary data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials and content including all Intellectual Property Rights therein (whether owned by Diaceutics Group or licensed to Diaceutics Group) residing on the DXRX Platform in addition to the content inputted by Diaceutics from time to time for the purpose of using the DXRX Services or facilitating the DXRX Services (which may or may not include Personal Data). Diaceutics Content does not include Your Content.

Diaceutics Fees

refers to DXRX Platform Fees and / or Professional Service Fees.

Diaceutics Group

means Diaceutics and its Affiliates.

Professional Services

refers to consulting, implementation and/or other professional services provided to you off the DXRX Platform pursuant to an Offline Agreement for which Professional Service Fees shall be payable.

Disclosing Party

refers to the party disclosing the Confidential Information as referred to at Clause 6.


means technical user documentation, if any, provided with the DXRX Services.

DXRX Account

refers to the online account accessible by way of a DXRX Login via the DXRX Platform.

DXRX Login

refers to the unique login credentials pertaining to your and any End User’s access to the DXRX Platform.

DXRX Member

refers to a registered user on the DXRX Platform who can avail of the DXRX Services.

DXRX Membership

refers to your (and that of your authorized End Users) registration to the DXRX Platform.

DXRX Platform

refers to Diaceutics’ proprietary software-as-a-service platform, DXRX – The Diagnostic Network®, from where the DXRX Services can be accessed by way of the DXRX Login.

DXRX Platform Fees

refers to the fees payable by you to Diaceutics for use of the DXRX Services, as applicable.

DXRX Services

refers to Diaceutics’ proprietary software-as-a-service solution, including the DXRX Platform, the Project Zone, any tools and services made available by us or our Affiliates, and Documentation, provided to a DXRX Member via the DXRX Platform. DXRX Services do not include Third-Party Content.

DXRX Support Services

refers to our business support services set out in our DXRX Support Policy.

DXRX Technology Team

are contactable as set out in the DXRX Support Policy.

End User(s)

means your authorized users e.g. your employees, agents and contractors (including Diaceutics personnel when instructed by you to administrate your pages on the DXRX Platform on your behalf e.g. when posting Collaboration Opportunities) who are authorized to use the DXRX Services and the Documentation.


means comments, questions, ideas, suggestions or other feedback relating to the DXRX Service.

Force Majeure Event

any happening or event beyond the reasonable control of the party concerned including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of Diaceutics or any other party), failure of a utility service or transport or telecommunications network, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, any act of nature including fire, flood, earthquake, windstorm or other natural disaster; war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, breaking off of diplomatic relations or similar actions; terrorist attack, civil war, civil commotion or riots; nuclear, chemical or biological contamination or sonic boom; fire, explosion or accidental damage; extreme adverse weather conditions; pandemic or epidemic or other health disaster, mandatory compliance with any law (including a failure to grant any license or consent needed or any change in the law or interpretation of the law) which results in a failure or delay in the performance of that party’s obligations under these Terms.


the General Data Protection Regulation 2016.


means the Health Insurance Portability and Accountability Act, as amended and supplemented.

Intellectual Property Rights or IPRs

patents, rights to inventions, copyright and neighboring and related rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, Confidential Information (including know-how and trade secrets) and all other Intellectual Property Rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Licensed Rights

means, in respect of the Contribution Content, the rights to use, analyze, observe, interpret, load, execute, store, transmit, display, compile, copy, perform, repackage, convert, adapt, develop, distribute or sublicense copies of, operate as a service, maintain, modify, improve, upgrade, enhance, develop, alone or together with other data provided by any third party, for any and all purposes, including without limitation, use in connection with Diaceutics Group business, efforts to develop, market, promote, offer, sell, license or commercialize products and services with and/or for pharmaceutical, diagnostic companies or any other companies (including the right to create Derived Data and Compiled Products including derivatives of the same).


refers to liabilities, costs, expenses, demands, actions, liens, fines, third party claims, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses).

Member Communications

refers to communications between DXRX Members and/or End Users facilitated via the Project Zone (which may or may not include Personal Data pertaining to DXRX Members, End Users or other persons).

Membership Data

means information about you, DXRX Members, End Users, Administrators that you provide to us in connection with the creation, administration and/or management of your DXRX Account, during any communications you may have with us regarding DXRX Services and/or Collaboration Opportunities (e.g. via chat forums, live chats). For example, Membership Data includes registration information, names, business and user profiles, email addresses, phone numbers, mailing addresses, usernames, passwords, DXRX Account settings and preferences, and any billing information associated with your DXRX Account or DXRX Services.

Offline Agreement

means the legally binding master services agreement (as accompanied by a relevant statement of work) or single services agreement entered into between us and you for the provision of Diaceutics Professional Services.

Personal Data

as defined in the Applicable Data Protection Law.

Pre-Existing Rights

means any rights including Intellectual Property Rights made, owned, controlled, developed, created, conceived, authored, invented or reduced to practice by a party, its respective or licensors (a) prior to your registration on the DXRX Platform as a DXRX Member; and/ or (b) independent of another party’s Confidential Information.


has the meaning given in Applicable Data Protection Law from time to time (and related expressions, including Process, Processed and Processes shall be construed accordingly).

Professional Services Fees

refers to those fees payable in respect of Diaceutics Professional Services.

Project Zone

refers to the designated areas within the DXRX Platform where DXRX Members and/or End Users communicate and collaborate, for example with respect to Collaboration Opportunities, and such communications are considered as Member Communications for the purposes of these Terms.

Receiving Party

refers to the recipient of the Confidential Information disclosed by the Disclosing Party at Clause 6.

Related Terms

refers to the policies and other terms that may be applicable to the DXRX Platform such DXRX Cookie Policy, DXRX Privacy Statement, Data Processing Addendum, End User Terms, our AUP, DXRX Support Policy, DXRX Security Policy, these Terms and any other Service-Specific Terms in respect of any DXRX Services that may become applicable as between us from time to time (including as amended, superseded or replaced by Diaceutics from time to time).

Service-Specific Terms

means additional terms and conditions, which may be introduced or added from time to time including as we develop/expand the functionalities within DXRX Platform.

Special Category Data

means for the purposes of these Terms, any special categories of Personal Data as defined under Applicable Data Protection Law.


refers to these DXRX Membership Service Terms.

Third-Party Content

means any software (including machine images), hyperlinks, website links, data, text, audio, video or images made available to you by any other DXRX Members (excluding your End Users) on the DXRX Platform or in conjunction with DXRX Services.


anything or device (including any software, code, file or program) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.

Your Content

refers to your Contribution Content, Membership Data and Member Communications that are contributed by you and your End Users.